RETURN POLICY

Non-Refundable and Non-Returnable Items Include:

  • Any muriatic acid, sodium hypochlorite (chlorinating liquid), or calcium hypochlorite
  • Any online orders of hazardous materials including sanitizing chemicals, non-chlorinated oxidizing chemicals, acids and bases, and paint or paint related products
  • All custom orders including, but not limited to, custom safety covers, custom spa covers, and custom pool liners
  • Any opened pool liners or pool covers
  • Any used or installed equipment including circulating pumps, filters, heaters, heat pumps, salt cells, motors, and lights
  • All shipping and handling charges are non-refundable, except for defective or damaged products

In-Store Returns

Products purchased in-store or online may be returned to any Leslie’s store with an accompanying receipt or packing slip and a valid ID

No receipt / no transaction verificationAt the store manager’s discretion, a store credit may be issued

Online Returns

Our online returns process is designed to ensure the fastest and most accurate processing of your returns request. Online returns are subject to a $15 return shipping fee deducted from your refund amount. For oversized items requiring carrier freight returns, you will be responsible for all return shipping charges.

HEAT PUMP EXTRAVGANZA!! CLICK CHAT FOR MORE INFO Dismiss